FREQUENTLY ASKED QUESTIONS

Q. What is a Transducer Shield?

A.  The “Transducer Shield” is custom built of High-Quality Aluminum Alloy & Black Powder Coated to securely hold “Transducers” either on a trolling motor, jack plate or setback.  It’s Sleek & Hydrodynamic design will cut through the water for less drag especially on trolling motors. It helps reduce collection of debris, keeps the transducer positioned correctly and will not interfere with the transducer signal.

We have designed each “Shield” to “Protect” transducers, as well as the installation accessories for the Best “Transducer Protection” on the market!

Q. Do we ship internationally?

A.  Yes, we do ship internationally direct from Transducer Shield & Saver.  International shipping rates vary depending on the total weight of the package and the exact address to where it is being delivered. At processing our system automatically adds $50 for shipping in Canada & $57 outside Canada/USA.   If there is a cost difference you will be contacted via email or phone to approve the up-charge for shipping.   All international shipments will take an expected delivery time of at least 14 business days.  Delivery time varies dependent upon customs clearance after leaving USA.

We have designed each “Shield” to “Protect” transducers, as well as the installation accessories for the Best “Transducer Protection” on the market!

Q. What are my payment options?

A.  We accept Visa, MasterCard, Discover & American Express.

Q. Changing your order / Reporting an issue with your order?

A.  Our turnaround time on packages is fast, so changing an order after it’s been placed can be tricky.  If you realize that you have made a mistake after completing the transaction, we recommend that you call 334-514-7147 immediately and we will do our best to retrieve your package before it ships.  It is very important for us to ship exactly what you need.

If you’re reaching out after regular business hours please leave us a message. We will check our phone messages first thing every morning.

To leave us a message: Email info@transducershieldandsaver.com or 

Call 334-514-7147 our phones are ready and ringing from 8:30 am to 5:30 pm CT Monday to Friday

Q. When will my order ship? What shipping service?

A.  Our distribution center hours of operation are from Monday through Friday, between the hours of 8:30 am and 5:00 pm CT.

Transducer Shield & Saver is proudly distributing Top Quality “Transducer Protection” & other Cool products every day. We strive to ship out orders within 24-48 hours of being placed with USPS. This can change depending on operational needs and daily volume. 

If you want Faster Delivery, please write in the comment area on your order “Fedex Delivery”.  We will contact you with pricing options. 

Once your order is received, we typically start the fulfillment process immediately. Because of this, any changes must be received within an hour of receiving an order confirmation email.

As soon as your order is placed, we’ll send you an email letting you know we’ve received your order and will begin putting together your shipment. 

The second email you will receive is the invoice & includes the shipping tracking number that will update gradually as it makes its way to you. 

If you’re reaching out after regular business hours please leave us a message. We will check our phone messages first thing every morning.

To leave us a message: Email info@transducershieldandsaver.com or 

Call 334-514-7147 our phones are ready and ringing from 8:30 am to 5:30 pm CT Monday to Friday

Q. How to become a Transducer Shield & Saver Dealer?

A.  That’s easy, we love setting up Marine Dealerships &/or Electronic Installers! All you have to do is call us at 334-514-7147 for more details! 

Q. Who is my closest Transducer Shield & Saver Dealer? Or Installer?

A.  Please see our Dealer Locator on our home page. Search your zip code & your closest TS & S Dealers will be listed! 

Q. Where can I mount my “transducer” on my boat?

A.  Our Top Quality Transducer Shield & Saver Products are designed to “Protect & Install” your transducer on your boat.

There are 4 Transducer Installation options depending on your electronic/boat setup.

   1. Trolling Motor Installation:

You will need a “Shield” for your specific Transducer model/number to install onto your Trolling Motor housing with hose clamps.

(Please see “Shields” on our website to better assist you by Transducer Brands/Models available).

   2. Jack Plate Installation:

You will need a “Shield” & “L Bracket” to install your Transducer onto the side of your jack plate.

“L” Brackets are available for starboard & port side of Jack Plates. Starboard side “L Brackets are on the website, if Port side is needed please specificy on your order.

(Please see “L Brackets” on our website to better assist you by Jack Plate Brands/Sizes available).

   3. If you DO NOT have a Jack Plate – No worries!

Transom Wall Installation: You will need our “Stainless Steel Spring Back Bracket” (SBB-5) and “Armor Plate” to install your Transducer on the transom wall.

(Please see “Spring Back Bracket” & “Armor Plates” on our website to better assist you by Transducer Brands/Models available).

   4. Set Back Installation:

You will need our “Shield” & “Wedge” to install your Transducer under the transom hull Set Back.  (Please see “Shield” & “Wedge” on our website to better assist you by Transducer Brands/Models available).

TS & S Shields, “L” Brackets & Armor Plates are custom built in High Quality Aluminum Alloy &  Black Powder Coated to withstand the harsh environment. The Sleek & Hydrodynamic design will reduce collection of debris and keep the transducer positioned correctly and will not interfere with the transducer signal.

Our TS & S products are designed to fit each transducer perfectly as well as the installation accessories for the Best “Transducer” install!

Q. How to determine what my transducer number/model is?

A.  Simply look at your transducer cable, about an inch from the connector is a silver/white/black tag. If your tag isn’t there or legible, just give us a call. We will help you & sometimes a quick texted picture of the transducer is best!

Q. How do I measure my Jack Plate?

A.  Measure your Jack Plate horizontal (left to right) from transom wall to where the engine attaches. (Please see “L Brackets -Atlas diagram on our website).

Q. What is a Jack Plate “L” Bracket?

A.  The “L” Brackets are built in high quality aluminum alloy and black powder coated.  The L Brackets are designed according to Jack Plate brand & size.  The “L” Bracket is attached on top of the “Shield” then bolted to the side of the Jack Plate. Its Sleek & Angled design will put the transducer at the correct angle when the boat is in the water. 

(Please see “L Brackets” on our website to better assist you by Jack Plate Brands/Sizes available). 

Q. What is an Armor Plate?

A.  The “Armor Plates” are designed according to Transducer brand/model and built in High Quality Aluminum Alloy & Black Powder Coated. The Transducer attaches  to the Armor Plate to protect the “Transducer” from side to side as well as front and back impact. Consider attaching our Stainless Steel Spring Back Bracket (SBB-5) for all around Transducer Protection. 

(Please see “Armor Plates” & “Spring Back Bracket” on our website to better assist you by Transducer Brands/Models available). 

(Please see “L Brackets” on our website to better assist you by Jack Plate Brands/Sizes available). 

Q. How do I know if a product is available or on back order?

A.  Most of TS & S products are available & ready to ship. If we do have a Back Order it will be stated on our website or we will contact you immediately after you order.  Special Custom orders take 2-4 weeks

(Please see “Armor Plates” & “Spring Back Bracket” on our website to better assist you by Transducer Brands/Models available). 

(Please see “L Brackets” on our website to better assist you by Jack Plate Brands/Sizes available). 

Q. For questions, concerns and requests, don’t hesitate to give us a shout!

A. Customer Support: info@transducershieldandsaver.com 

Domestic calls: 334-514-7147